Contact Us

Reach out with enrollment questions, portal support requests, certificate inquiries, or anything else related to the Spider Security Force training program. We respond within 1–2 business days.

Get in Touch

Email[email protected]We respond within 1–2 business days
ProvinceOntario, CanadaServing students province-wide
Office HoursMon – Fri, 9 AM – 5 PM ETOnline portal available 24/7

Send a Message

Use the form below and we will get back to you within 1–2 business days.

Common Questions

How do I enroll in the training program?

Complete the enrollment application at /training/enroll. Our team will confirm your registration and send login credentials within 1–2 business days.

Go to Enrollment

I forgot my portal login credentials. What should I do?

Contact us by phone or email with your full name and the email address used during enrollment. We will reset your credentials promptly.

How long does it take to receive my Certificate of Completion?

Certificates are issued upon completion of all 12 modules and review assessments. Digital certificates are typically available within 2–3 business days of completion.

Can I get a copy of my training records for a licensing application?

Yes. Contact us by email at [email protected] with your full name and date of completion. We retain student records for a minimum of seven years.

Do you offer group enrollment for employers?

Yes. Employers looking to enroll multiple staff members should contact us directly by phone or email to discuss group rates and arrangements.

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Ready to Start Your Training?

Enroll today and get immediate access to all 12 Ministry-approved modules.

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